National Health Agency Modernizes ETL, Analytics, and HR Systems with Oracle Suite of Services

Unify data, upgrade HR systems, and transform on-prem legacy hardware to create breakthrough ecosystems that make the future reimagine.

In healthcare, patient records and other sensitive information become mission critical as every department relies on the data for quick access and references. Delay in retrieving the information creates chaos in operational continuity thus overburdening the limited skilled IT teams.

Investing in creating a complete IT infrastructure is a complex option, with high costs on the run. Across the industry, infrastructure is treated as a heavy investment and less promising as there’s no expertise who can take charge and optimize environments as per the industry’s requirements.

A national health agency, global leader native to North America, has many departments that function continuously while treating and addressing patient issues round the clock. By partnering with Infolob, the company successfully implemented cloud services we tailored across its operations. In the similar timeframe, all the complex and fragmented data was made to reimagine with Oracle Cloud for ETL, Oracle Analytics for Enterprise Intelligence, and Oracle HCM to streamline HR operations.

Halted Operations, Disrupted Growth

The organization relied on a patchwork of platforms:

  • Fragmented Data Pipelines: ETL processes, running on aging, third-party data warehouse infrastructure, could not keep pace with growing data volumes. Processing windows were shrinking, refresh cycles were delayed, and downstream systems often operated on stale data.
  • Siloed HR & Payroll Systems: HR and payroll were already running on Oracle HCM and Oracle Database, but remained isolated from the data warehouse—creating:
    • Duplicated data
    • Redundant integrations
    • Delayed workforce reporting
    • Manual reconciliation cycles
  • Analytics Lagged: Leadership demanded near real-time insights across workforce, finance, and operations. Yet reporting depended on slow warehouse refresh cycles and lacked a unified analytics layer.
  • Consolidation Challenges: The client feared that merging ETL, analytics, and HR workloads onto a single environment could introduce performance contention—particularly during critical HR and payroll periods.

Exceptional Offerings, Everlasting Impact

  1. Our migration specialists redesigned ETL workloads to run on Oracle Cloud Infrastructure (OCI), leveraging:
  • OCI Compute and Storage for parallelized transformation
  • Oracle Autonomous Database for staging and enrichment
  • Exadata-backed processing for heavy transformations
  • Native OCI pipelines for dependable orchestration

Key actions:

  • Migrated 10 TB of warehouse data from legacy AIX systems
  • Redesigned ETL layers to exploit OCI’s elastic compute
  • Tuned parallelism, caching, and I/O paths for mass ingestion
  • Integrated data quality and validation checks at source

Outcome: ETL operations now run ~3× faster, enabling more refresh cycles, timely reporting, and accelerated downstream processing.

  1. Transforming Enterprise Intelligence with Oracle Analytics Platform

Infolob built a centralized analytics layer using the Oracle Analytics Platform (OAP):

  • Unified HR, payroll, financial, and operational datasets
  • Leveraged OAP’s semantic modeling and data visualization
  • Integrated directly with Exadata for Smart Scan-backed query acceleration
  • Designed prebuilt dashboards for institutional KPIs, compliance, workforce insights, and performance metrics

Technical highlights:

  • Optimized queries using Exadata Smart Scan offloading
  • Implemented data compression and partitioning for rapid scans
  • Configured OAP federated queries to reduce data movement
  • Established governance and role-based data access

Outcome: Reports that previously took minutes or hours now run up to 20× faster, giving leaders instant access to data for strategic and operational decisions.

  1. Strengthening Workforce Operations with Oracle HCM

HR and payroll workloads on Oracle HCM were preserved but strategically integrated into the new unified architecture.

  • Connected Oracle HCM directly to OAP for real-time workforce analytics
  • Integrated HR data with consolidated data warehouse datasets
  • Applied resource isolation policies to ensure zero impact on payroll cycles
  • Implemented OCI Identity and Access Management for secure, compliant data sharing

Technical enhancements:

  • Defined IORM policies on Exadata to isolate HR workloads
  • Implemented parallel processing for payroll reconciliation
  • Unified HR data ingestion into the central data model
  • Ensured audit and compliance alignment across healthcare regulatory needs

Outcome: HR and payroll continue operating with zero performance impact, while benefiting from cleaner integrations, unified reporting, and dramatically faster analytics.

Cloud Transformation, Tailored Approaches

Our implementation served the healthcare agency to transform its operations by offering complete scalability and high performance. It simplified data management, workflows, improved access to information at any given time, and generate actionable insights with accuracy, helping doctors and supporting staff with proactive functioning and diagnosis. Our execution also captured handling critical challenges, enabling our teams to build innovative deployment strategies.

As the national healthcare leader continues to serve hundreds of thousands of patients, our cloud capabilities refined the patient experiences, simplified diagnosis, and eased access to the data. The treatments, patient health records, and all other hospital services are highly accessible with our expertise.

By implementing cloud infrastructure, Oracle Analytics, and Oracle HCM, we aim to accelerate functional and operational aspects of organizations that create a benchmark of next-gen technological competence. It’s a part of our commitment to transform, engineer, and deliver strategic offerings to enterprises worldwide.

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