Sophisticated Security Enablement for Hybrid Cloud Infrastructure of a Leading Healthtech Player

Sophisticated attacks surge and regulatory expectations rise where today’s healthcare enterprises suffer the most. This is the scenario for a $10B+ healthtech leader within its hybrid-cloud infrastructure that faced mounting security risks. The leader has chosen Infolob to deliver a radical, business-aligned security transformation that led to reliable identity and access management, seamless multi-factor authentication (MFA), and a streamlined app deployment process that empowered a secured growth.

Navigating the Security Mandate

This healthtech player’s digital ecosystem was as dynamic as it was complex—spanning Oracle Fusion, custom applications, AWS, and legacy on-premises platforms. Over years of growth, their infrastructure had evolved organically, creating a “Christmas-tree effect”: interconnected, deeply customized, but prone to brittle points and blind spots. With over $10 billion collected annually in receivables, the trust of providers, payers, and patients hinged on the secure, compliant flow of data.

Yet underneath this success, real concerns simmered:

  • Gaps in identity de-provisioning risked lingering access when employees left.
  • Integrations between new and legacy applications were brittle, complicating user management and compliance.
  • Ensuring end-to-end HIPAA alignment was an ever-moving target, particularly with M&A in the picture.
  • Most critically: defending against external threats (ransomware, phishing) and insider misuse was constrained by fragmented user and access controls.

IT leadership made a bold call: Fortify network security, unify identity, and deliver compliance through a truly enterprise-grade framework built to evolve with the business.

Infolob Approach for Unified Defence

INFOLOB’s first step was a strategic listening exercise more than mapping technology gaps, understanding business priorities and future. With aggressive M&A on the horizon and ongoing digital transformation, scalability and adaptability were essential. The key was to treat IAM as an operational foundation for secure innovation.

Core Recommendations

  1. Implement Single Sign-On (SSO) and Multi-Factor Authentication (MFA) using Oracle Identity Cloud Service (IDCS): This would create a “blanket” layer of security covering all users—whether logging in from the main office, home, or a new acquisition.​
  2. Integrate Oracle IDCS with Microsoft Active Directory: IDCS would act as the “brain,” federating identities across disparate applications and environments.
  3. Standardize onboarding and de-provisioning: Every new app and every departing employee would be managed through the same identity lifecycle tools, drastically reducing orphaned accounts and compliance headaches.
  4. Plug HIPAA and regulatory gaps: Automated policy enforcement would ensure consistent audit logging, strong authentication, and rapid offboarding, all mapped to industry benchmarks.
  5. Prioritize user experience: Security only works when adopted. Any new controls would be tested for ease of use to minimize friction and boost compliance.

Proof of Concept and Customization

INFOLOB piloted Oracle IDCS SSO and MFA across representative workloads—Oracle Fusion ERP and HCM, on-premises .NET apps, AWS-hosted services—to validate fit and address integration quirks early. This agile approach gave IT leaders a concrete vision of the “end state,” building broad support before full rollout.

Implementation: Building an Identity Platform for Today and Tomorrow

In partnership with customer IT and security teams, INFOLOB delivered a phased, high-velocity implementation:

  • Step 1: Deployed Oracle IDCS for universal SSO and enforced MFA across 18,000+ user accounts, uniting on-premises, AWS, and SaaS platforms under a single control pane.
  • Step 2: Linked IDCS with Microsoft Active Directory, enabling seamless federation and mapping of user roles, privileges, and group policies.
  • Step 3: Re-engineered app onboarding, integrating all new and existing applications into the SSO/MFA framework via standards-based connectors and APIs.
  • Step 4: Automated de-provisioning of employees, so role or employment changes instantly revoked system access.
  • Step 5: Tightened compliance posture by enabling full audit logging, accelerating incident response, and mapping controls directly to HIPAA and business requirements.
  • Step 6: Served as Strategic Partner and Single Point of Contact for all identity-related subscription and managed services, ensuring long-term value and proactive cost management.

Technical Highlights

  • SSO and MFA: Whether employees access financial apps in Oracle Fusion, .NET tools on-prem, or cloud workloads in AWS, a single login with a “second factor” check is now required. This dramatically reduces credential theft risk and blocks most common attack techniques.​
  • Federated Identity Backbone: IDCS and Microsoft AD integrate to preserve productivity while centralizing control, letting the organization easily extend security to new acquisitions or sunset legacy tools with minimal disruption.
  • Uniform App Deployment: Every application—old or new—joins the same security umbrella, eliminating “shadow IT” and orphaned user accounts, and enabling seamless policy updates.
  • Automated Employee Offboarding: Departures or role changes now trigger instant access removals, closing a leading cause of insider threat and regulatory violations.
  • Compliance as Code: Monitoring, logging, and reporting now happen in real-time, with HIPAA-aligned controls mapped natively to workflows—enabling audits by design instead of as an afterthought.​

Concrete Business Outcomes

For a healthtech leader whose platform sits at the heart of customer and financial operations, these changes are enablers of growth, trust, and resilience.

  • Risk Reduced: MFA and SSO slash the attack surface, blocking external threats and eliminating dormant internal accounts, the two leading vectors for data breaches.
  • Compliance Streamlined: Automated controls mean HIPAA (and future regulatory) compliance is an ongoing, verifiable process.
  • Security Spend Optimized: By consolidating tools and services, the client now patches gaps with a unified platform, resulting in measurable ROI and reduced cost of ownership.
  • Business Agility Increased: New applications, acquisitions, or workflow changes are now onboarded in days rather than months, supporting the organization’s ambitious growth strategy.
  • Operational Confidence: Leaders now know who has access to what, when, and why, ensuring the “human element” of security becomes a managed asset.

Sustaining Secure Growth

Beyond the go-live, INFOLOB continues to serve as the client’s single point of contact for managing identity and access needs. This transformation promises that the enterprises can accelerate cloud initiatives, smooth M&A transitions, and earn the trust of customers and regulators alike.

INFOLOB’s approach proves that effective security unlocks agility, auditability, and competitive advantage for the digital healthcare era. As threat landscapes, regulatory mandates, and organizational boundaries continue to evolve, building a reliable, repeatable IAM platform is the new blueprint for sustainable growth.

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